Community Guidelines — AeroSigil

Last updated: August 2026 | Safety & Trust Standards

AeroSigil is built upon a foundation of trust, transparency, and mutual respect between community members. These Community Guidelines establish the standards of conduct expected from all users of the AeroSigil platform—whether hiring skilled contractors, renting equipment, commuting together, or buying and selling pre-owned goods—to ensure a safe, fair, and productive marketplace experience for everyone.

1. Integrity, Honesty & Accurate Representation

All listings, worker profiles, service descriptions, and communications must be truthful and accurate. Misrepresenting your qualifications, trade certifications, insurance status, pricing, or item conditions damages community trust and is strictly prohibited.

• Authentic Photography: Upload real, recent photographs of your actual work, equipment, or items for sale. Do not use generic stock photography, borrowed images from other websites, or misleading photo filters.
• Transparent Flaw Disclosure: When selling used goods or renting tools, clearly disclose and photograph any scratches, functional quirks, or cosmetic wear upfront.
• Clear Price Quotations: Clearly disclose all baseline rates, diagnostic trip fees, and material markups before commencing physical service.

2. Mutual Respect, Non-Discrimination & Inclusion

AeroSigil is a global, inclusive community. We maintain a zero-tolerance policy for discriminatory, abusive, or hostile behavior:

• Treat every neighbor with dignity and professionalism, regardless of race, ethnicity, nationality, religion, gender, sexual orientation, disability, or age.
• Harassment, hate speech, vulgarity, threats, extortion, and bullying will result in immediate, permanent account termination.
• Keep all conversations professional and focused on the transaction, service, or collaborative trade at hand.

3. In-Person Safety & Public Exchange Protocols

Prioritize physical safety during all transactions and meetings:

• Public Safe Exchange Zones: For classified goods exchanges, meet in well-lit, public locations with high foot traffic—such as municipal police station exchange zones, bank lobbies, or busy coffee shops.
• Daylight Scheduling: Schedule in-home service appointments and equipment handovers during active daylight hours whenever feasible.
• Notify Family or Friends: Always let someone know where you are going, who you are meeting, and when you expect to return.
• Inspect Before Paying: Verify item functionality, review contractor licenses, and inspect equipment before releasing final payment.

4. Strictly Prohibited Items & Activities

The following listings and activities are strictly barred from AeroSigil:

• Weapons, ammunition, explosives, fireworks, and hazardous chemicals.
• Illegal drugs, prescription pharmaceuticals, controlled substances, and drug paraphernalia.
• Stolen property, counterfeit brand-name merchandise, and unverified digital activation keys.
• Adult, sexually explicit, or escort services.
• Spam, multi-level marketing (MLM) schemes, pyramid schemes, or unsolicited commercial mass promotions.

5. Authentic Reviews & Platform Reporting

Authentic peer reviews are the bedrock of community trust. Never manipulate review scores:

• Do not post fake positive reviews for yourself or friends, and do not post retaliatory negative reviews against competitors.
• If you encounter suspicious behavior, fraudulent listings, or guideline violations, tap the 'Report' button on the listing or profile immediately.

6. Equipment & Vehicle Rental Safety Guidelines

Collaborative sharing of tools, cameras, and vehicles requires mutual care and accountability:

• The 4-Step Handover Protocol: Always record a continuous 360-degree timestamped video of equipment at handover, demonstrate working operation, verify the accessory manifest, and agree upon written return parameters in the in-app chat.
• Proper Operation & Personal Protective Equipment: Renters must use appropriate PPE (goggles, ear protection, gloves) and operate equipment strictly within manufacturer specifications.
• Prompt Damage Reporting: If equipment experiences malfunction or damage during a rental, cease use immediately, notify the owner via chat, and document the issue with clear photos.

7. Community Dispute Mediation & Resolution

Disagreements regarding project scopes, rental returns, or classified item conditions should always be addressed with calm, courteous professionalism:

• Direct First Step: Contact the other party through AeroSigil in-app chat with photographic evidence and clearly explain the resolution you seek.
• Platform Mediation: If direct negotiation reaches an impasse, either party may request community mediation by contacting [email protected]. Our trust and safety team will review chat records, condition documentation, and listing specs to provide fair recommendations.

8. Zero Tolerance for Scams, Advance-Fee Fraud & Identity Theft

AeroSigil maintains an uncompromising stance against financial deception and malicious cyber activity:

• No Advance-Fee Requests: Never send deposits via wire transfers, prepaid gift cards, or untraceable cryptocurrency. Legitimate service providers do not demand 100% upfront fees prior to on-site assessment.
• Protect Confidential Credentials: Never share one-time password (OTP) verification codes, bank account logins, or Social Security/national ID numbers with any platform contact.
• Immediate Incident Reporting: Users who attempt to move conversations off-platform to execute fraudulent schemes will be banned permanently, and incident logs will be submitted to regional law enforcement fraud divisions.

Our trust and safety team reviews all flagged reports promptly. Violations may result in warning strikes, content removal, temporary suspension, or permanent account ban.